Envoy Air & CWA Reach Tentative Agreement During Mediation for Initial Passenger Service Agent Contract

Latest agreement provides for pay raises, enhanced work rules and more

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Photo provided by Envoy.

Envoy Air Inc., the largest wholly owned regional airline subsidiary of American Airlines Group (AAG) and its Passenger Service Agents represented by Communications Workers of America (CWA) have reached a tentative agreement on their first collective bargaining agreement. 

Representatives from Envoy and CWA have negotiated a six and a half year agreement that raises wages, establishes work rules, improves benefits, and job security for nearly 5,000 Envoy Passenger Service Agents in approximately 100 cities across the United States. The agreement also includes a ratification and retention bonus based on each Agent’s years of service in recognition of the time spent in negotiations and to encourage retention.

Envoy’s President and CEO, Pedro Fábregas, thanked both negotiating teams for their continued efforts, noting that this agreement will provide new opportunities for agents while positioning Envoy for growth.

“I would like to express our appreciationto the commitment of both negotiating teams and Mike Tosi, National Mediation Board’s mediator, to resolve the outstanding issues and reach this agreement for our agents,” said Fábregas. “I look forward to the union sharing details of the deal with the membership and a successful outcome. There has been much effort and discussion behind this Agreement to satisfy all parties and establish a solid framework for a more collaborative working relationship for years to come.”

“For more than two years, CWA members at Envoy have stood strong in their fight for a contract with fair, family-sustaining wages and a contract that treats them with the respect they deserve,” said CWA President Chris Shelton. “Thanks to the dedication of our members, we now have a strong agreement that gives Envoy agents increased wages, improvements on numerous benefits, and better opportunities for agents moving forward as they continue to make Envoy successful.”

CWA will share details of the agreement with union members soon, along with procedures for voting.




SOURCEAero Crew News, July 2019
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Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides service throughout the United States, Canada, Mexico, the Bahamas and Caribbean. The company’s more than 16,000 employees provide regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

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